:root {
    --primary-color: #0056D2;
    --secondary-color: #4c96dd;
    --success-color: #28A745;
    --background-color: #FFFFFF;
    --text-color: #1C1C1E;
    --text-secondary-color: #666;
    --secondary-details: #A0A0A0;
}

.poppins { font-family: 'Poppins', sans-serif; }
.inter { font-family: 'Inter', sans-serif; }

body {
    font-family: 'Inter', sans-serif;
    background: none;
    background-color: #fbfdff;
    color: var(--text-color);
    margin: 0;
    padding: 0;
}

a:hover, .link:hover {
    border-bottom: 1px solid var(--background-color);
    margin-bottom: 0;
    cursor: pointer;
}

h1 {
    font-family: 'Poppins', sans-serif !important;
    font-size: 1.5rem !important;
    font-weight: 600 !important;
    margin-bottom: 20px !important;
    color: var(--text-color) !important;
    width: 100%;
    padding: 0 7px;
}

.top-bar {
    background-color: var(--background-color);
    padding: 10px 20px;
    border-bottom: 1px solid var(--border-color);
}

.top-bar-content {
    max-width: 1200px;
    margin: 0 auto;
    text-align: right;
}

.user-auth {
    font-size: 0.9rem;
    color: var(--text-color-light);
}

.user-auth a {
    color: var(--primary-color);
    text-decoration: none;
    font-weight: 600;
}

.user-auth a:hover {
    text-decoration: underline;
}

.header-new {
    background-color: var(--background-color);
    padding: 0 5% 20px 5%;
    border-bottom: 1px solid #e0e0e0;
}

.header-content {
    max-width: 1200px;
    margin: 0 auto;
    display: flex;
    justify-content: space-between;
    align-items: center;
    position: relative;
}

.logo {
    display: flex;
    align-items: center;
}

.logo img {
    height: 60px;
    margin-right: 15px;
}

.logo h1 {
    font-family: 'Poppins', sans-serif;
    font-size: 1.2rem;
    font-weight: 700;
    margin: 0;
}

.logo-text p {
    display: none;
}

.top-nav {
    display: flex;
    gap: 30px;
}

.top-nav a {
    font-family: 'Poppins', sans-serif;
    text-decoration: none;
    color: var(--text-color);
    font-weight: 600;
    font-size: 0.9rem;
    transition: color 0.2s;
}

.top-nav a:hover {
    color: var(--primary-color);
}

.top-nav .active{
    color: var(--primary-color);
}

#footer {
    margin-bottom: 1rem;
}

#poweredBy {
    display: none !important;
}

.alerts-container {
    margin-bottom: 20px;
}

#msg_info {
    padding: 15px;
    border-radius: 8px;
    margin-bottom: 15px;
    font-size: 1rem;
    font-weight: 600;
}

.alert {
    display: flex;
    align-items: center;
    padding: 15px;
    border-radius: 8px;
    margin-bottom: 15px;
    font-family: 'Inter', sans-serif;
    border: 1px solid transparent;
    margin: 0;
    font-size: 1rem;
    font-weight: 600;
    padding-left: 35px !important;
}

.error_bar {
    background-color: #f8d7da;
    color: #721c24;
    border-color: #f5c6cb;
}

.warning_bar {
    background-color: #fff3cd;
    color: #856404;
    border-color: #ffeeba;
}

.notice_bar {
    background-color: #d4edda;
    color: #155724;
    border-color: #c3e6cb;
}

.main-container {
    max-width: 1200px;
    margin: 20px auto;
    padding: 0 5%;
}

#landing_page {
    display: flex;
    flex-wrap: wrap;
}

.main-content {
    order: 1;
    flex: 0 0 auto;
    width: calc(50% - 14px);
    margin: 0;
    padding-right: 7px;
    padding-left: 7px;
}

.main-content .search-form form {
    display: flex;
}

.main-content .search-form input[type="text"] {
    flex: 1;
}

.main-content .thread-body {
    padding: 0.9em 0;
}

.main-content .thread-body h1 {
    padding: 0;
}

.main-content .thread-body p {
    font-family: 'Inter', sans-serif;
    font-size: 1rem;
    color: var(--text-secondary-color);
    line-height: 1.5;
}

.sidebar {
    order: 2;
    flex: 0 0 auto;
    width: calc(50% - 14px);
    margin: 0;
    padding-right: 7px;
    padding-left: 7px;
}

.sidebar .content {
    background-color: var(--background-color);
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 25px;
    margin-top: 20px;
}

.sidebar .content section .header {
    font-family: 'Poppins', sans-serif;
    font-size: 1.2rem;
    font-weight: 700;
    margin-top: 0;
    margin-bottom: 15px !important;
    padding-left: 0 !important;
}

.sidebar .content section div {
    margin-bottom: 10px;
    padding-left: 15px;
    font-size: 1rem;
    line-height: 1.5;
}

.sidebar .content section div a {
    color: var(--primary-color);
    text-decoration: none;
    display: block;
}

.sidebar .content section div a:hover {
    text-decoration: underline;
    border-bottom: none !important;
    margin-bottom: 0;
}

.sidebar .content section > a {
    margin-bottom: 10px;
    padding-left: 15px;
    color: var(--primary-color);
    text-decoration: none;
    font-size: 1rem;
    display: block;
    line-height: 1.5;
}

.sidebar .content section > a:hover {
    text-decoration: underline;
    border-bottom: none !important;
    margin-bottom: 10px;
}

.sidebar .front-page-button {
    display: flex;
    flex-wrap: wrap;
    padding-top: 12px;
}

.sidebar .front-page-button p {
    flex: 0 0 auto;
    width: calc(50% - 7px);
    margin: 0;
    padding-right: 7px;
    padding-left: 7px;
}

.sidebar .front-page-button p:first-child {
    padding-left: 0;
}

.sidebar .front-page-button p:last-child {
    padding-right: 0;
}

.sidebar .front-page-button p a {
    max-width: none;
}

a {
    color: var(--primary-color);
}


input {
    padding: 12px 15px !important;
    border: 1px solid #e0e0e0 !important;
    border-radius: 5px;
    font-size: 1rem;
    color: var(--text-color);
    background-color: var(--background-color);
}

input::placeholder {
    color: var(--secondary-details);
}

input:focus {
    border-color: var(--primary-color) !important;
    box-shadow: 0 0 5px var(--primary-color) !important;
    outline: none;
}

select {
    padding: 12px 15px !important;
    border: 1px solid #e0e0e0 !important;
    border-radius: 5px;
    font-size: 1rem;
    color: var(--text-color);
    background-color: var(--background-color);
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
    background-image: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" fill="currentColor" class="bi bi-chevron-down" viewBox="0 0 16 16"><path fill-rule="evenodd" d="M1.646 4.646a.5.5 0 0 1 .708 0L8 10.293l5.646-5.647a.5.5 0 0 1 .708.708l-6 6a.5.5 0 0 1-.708 0l-6-6a.5.5 0 0 1 0-.708z"/></svg>');
    background-repeat: no-repeat;
    background-position: right 10px center;
}

select:focus {
    border-color: var(--primary-color) !important;
    box-shadow: 0 0 5px var(--primary-color) !important;
    outline: none;
}

.search-form button[type="submit"] {
    display: none !important;
}

a.button {
    padding: 12px 25px;
    border-radius: 5px;
    text-decoration: none;
    font-weight: 600;
    font-size: 1rem;
    transition: background-color 0.2s;
}

a.button.blue {
    background-color: var(--primary-color);
    color: var(--background-color);
    border: none;
    box-shadow: 0 4px 6px rgba(0, 86, 210, 0.2);
}

a.button.blue:hover {
    background-color: #0044a8;
    box-shadow: 0 6px 8px rgba(0, 86, 210, 0.3);
}

a.button.green {
    background-color: var(--success-color);
    color: var(--background-color);
    border: none;
    box-shadow: 0 4px 6px rgba(40, 167, 69, 0.2);
}

a.button.green:hover {
    background-color: #218838;
    box-shadow: 0 6px 8px rgba(40, 167, 69, 0.3);
}

.featured-container {
    display: flex;
    flex-wrap: wrap;
    order: 3;
}

.featured-category {
    background-color: var(--background-color);
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 20px;
    flex: 0 0 auto;
    margin-right: 7px;
    margin-left: 7px;
    width: calc(50% - 14px);
}

.featured-category i {
    color: var(--secondary-color);
}

.featured-category .category-name {
    font-family: 'Poppins', sans-serif;
    font-size: 1.2rem;
    font-weight: 700;
    margin: 0;
    color: var(--text-color);
    margin-bottom: 15px;
}

.featured-category .article-headline {
    margin-bottom: 10px;
}

.featured-category .article-headline .article-title a {
    color: var(--primary-color);
    text-decoration: none;
    font-family: 'Inter', sans-serif;
    font-size: 1rem;
}

.featured-category .article-headline .article-title a:hover {
    text-decoration: underline;
    border-bottom: none !important;
    margin-bottom: 0;
}

.featured-category .article-headline .article-teaser {
    font-family: 'Inter', sans-serif;
    color: var(--text-secondary-color);
    font-size: 0.9rem;
}

#content .row {
    display: flex;
    flex-wrap: wrap;
}

#content .row .span8 {
    flex: 0 0 auto;
    width: calc(70% - 14px);
    margin: 0;
    padding-right: 7px;
    padding-left: 7px;
}

#content .row .span8 div:first-child {
    font-family: 'Poppins', sans-serif !important;
    font-size: 1.5rem !important;
    font-weight: 600 !important;
    margin-bottom: 20px !important;
    color: var(--text-color) !important;
    width: 100%;
    padding: 12px 7px;
}

#content .row .span8 > div > strong {
    padding-left: 7px;
    font-size: 1rem;
}

#content .row .span8 > p {
    padding: 0 7px;
    font-size: 0.9rem;
}

#content .row .span8 > h1 {
    margin-bottom: 7px !important;
}

#content .row .span8 > h2 {
    font-size: 1.2rem;
    font-family: 'Poppins', sans-serif;
    font-weight: 600;
    padding: 0 7px;
}

#content .row .span8 .faq-content > .article-title {
    padding-bottom: 0;
    margin-bottom: 0 !important;
}

#content .row .span8 .faq-content > .faded {
    padding: 0 7px;
}

#content .row .span8 .faq-content > .thread-body {
    background-color: var(--background-color);
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 25px !important;
    font-family: 'Inter', sans-serif;
    color: var(--text-color);
    margin-bottom: 1em !important;
}

#content .row .span8 .faq-content > .thread-body a {
    color: var(--primary-color) !important;
    text-decoration: none;
}

#content .row .span8 .faq-content > .thread-body a:hover {
    text-decoration: underline;
    border-bottom: none !important;
    margin-bottom: 0;
}

#breadcrumbs {
    padding-top: 0;
    padding-left: 7px;
}

#faq {
    font-size: 1rem;
}

#faq > ol > li > a {
    font-size: 1rem;
    padding: 14px 0;
    padding-left: 24px;
    color: var(--primary-color);
}

#kb li {
    background-color: var(--background-color);
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 20px;
    margin-bottom: 20px;
}

#kb li:hover {
    box-shadow: 0 4px 10px rgba(0,0,0,0.1);
}

#kb > li h4 a {
    color: var(--primary-color);
    font-size: 1.2rem;
    font-family: 'Poppins', sans-serif;
}

#kb > li h4 a:hover {
    text-decoration: underline;
    border-bottom: none !important;
    margin-bottom: 0;
}

#kb > li .faded {
    margin-bottom: 0 !important;
}

#kb > li > div > div {
    padding-bottom: 0 !important;
}

#kb > li .faded p {
    color: var(--text-secondary-color);
    font-size: 1rem;
    margin: 0;
}

#kb > li .popular-faq {
    margin-bottom: 10px;
}

#kb > li .popular-faq i {
    color: var(--text-secondary-color);
    font-size: 1.2rem;
}

#kb > li .popular-faq a {
    color: var(--primary-color);
    font-size: 0.9rem;
    font-family: 'Inter', sans-serif;
}

#kb > li .popular-faq a:hover {
    text-decoration: underline;
    border-bottom: none !important;
    margin-bottom: 0;
}

#content .row .span4 {
    flex: 0 0 auto;
    width: calc(30% - 14px);
    margin: 0;
    padding-right: 7px;
    padding-left: 7px;
}

#content .row .span4 .sidebar {
    width: 100%;
    margin: 0;
    padding-right: 0;
    padding-left: 0;
}

#content .row .span4 .sidebar .content {
    margin-top: 17px;
}
.create-account #content h1.ticket-form-title,
.open-ticket-new #content h1.ticket-form-title,
.check-ticket-status #content h1.ticket-form-title {
    font-size: 2.5em !important;
    color: var(--primary-color) !important;
    border-bottom: 2px solid var(--secondary-details);
    padding-bottom: 10px;
    margin-bottom: 15px !important;
}
.create-account #content > p:first-of-type,
.open-ticket-new #content > p:first-of-type,
.check-ticket-status #content > p:first-of-type,
.check-ticket-status #content > p:last-of-type {
    color: var(--text-color);
    font-size: 1.1em;
    margin-bottom: 20px;
}

.check-ticket-status #content #clientLogin {
    background-color: var(--background-color);
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 25px !important;
    font-family: 'Inter', sans-serif;
    color: var(--text-color);
    margin-bottom: 1em !important;
    box-shadow: none;
    background-image: none;
}

.check-ticket-status #content #clientLogin > div {
    display: flex !important;
    flex-wrap: wrap;
}

.check-ticket-status #content #clientLogin > div > .login-box,
.check-ticket-status #content #clientLogin > div > div:nth-child(2),
.check-ticket-status #content #clientLogin > div > .instructions {
    flex: 0 0 auto;
    width: calc(50% - 31px);
    padding-right: 15px;
    padding-left: 15px;
    margin: auto;
}

.check-ticket-status #content #clientLogin > div > .login-box {
    box-shadow: none;
    border-right: 1px solid #e0e0e0;
}
.check-ticket-status #content #clientLogin > div > div:nth-child(2),
.check-ticket-status #content #clientLogin > div > .instructions {
    font-size: 1.1em;
    text-align: center;
}
.check-ticket-status #content #clientLogin > div > div:nth-child(2) a,
.check-ticket-status #content #clientLogin > div > .instructions a {
    color: var(--primary-color);
}
.check-ticket-status #content #clientLogin > div > div:nth-child(2) a:hover,
.check-ticket-status #content #clientLogin > div > .instructions a:hover,
.check-ticket-status #content > p:last-of-type a:hover {
    text-decoration: underline;
}

.check-ticket-status #content #clientLogin > div > .login-box label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--text-color);
}
.check-ticket-status #content #clientLogin > div > .login-box input[type="text"],
.check-ticket-status #content #clientLogin > div > .login-box input[type="password"] {
    width: 100%;
    border-radius: 4px;
    font-size: 1em;
    box-sizing: border-box;
    margin-top: 5px;
    color: var(--text-color);
}
.check-ticket-status #content #clientLogin > div > .login-box > p input {
    padding: 12px 25px !important;
    border-radius: 5px;
    cursor: pointer;
    border: none;
    font-weight: 600;
    font-size: 1rem;
    transition: background-color 0.2s;
}
.check-ticket-status #content #clientLogin > div > .login-box > p a {
    color: var(--primary-color);
    padding-top: 15px !important;
}
.check-ticket-status #content #clientLogin > div > .login-box > p input[type="submit"] {
    background-color: var(--primary-color);
    color: var(--background-color) !important;
    border: none;
    box-shadow: 0 4px 6px rgba(0, 86, 210, 0.2);
}
.check-ticket-status #content #clientLogin > div > .login-box > p a:hover {
    text-decoration: underline;
}
.check-ticket-status #content #clientLogin > div > .login-box > p input[type="submit"]:hover {
    background-color: #0044a8;
    box-shadow: 0 6px 8px rgba(0, 86, 210, 0.3);
}

/* CREATE ACCOUNT */
#accountForm .table-account {
    width: 100%;
}
#accountForm .table-account .tbody-account {
    display: flex;
    flex-wrap: wrap;
    width: 100%;
}
#accountForm .table-account .tbody-account > tr {
    display: flex;
    flex-wrap: wrap;
    width: 100%;
    flex: 0 0 auto;
    max-width: 100%;
}
#accountForm .table-account .tbody-account > tr > td {
    width: 100%;
    max-width: 100%;
    display: block;
}
#accountForm .table-account .tbody-account > .tr-w50 {
    width: calc(50% - 14px);
    padding-right: 7px;
    padding-left: 7px;
}
#accountForm .table-account .tbody-account > .tr-preferences {
    width: calc(100% - 14px);
    padding-left: 7px;
    padding-right: 7px;
}
#accountForm .table-account .tbody-account > .tr-password {
    width: 50%;
}
#accountForm .table-account .tbody-account > .tr-password td:nth-child(1) {
    padding-left: 7px;
    padding-right: 7px;
    display: block;
    font-weight: 600;
    color: var(--text-color);
    margin-bottom: 3px;
}
#accountForm .table-account .tbody-account > .tr-password td:nth-child(2) {
    padding-left: 7px;
    padding-right: 7px;
}
#accountForm .table-account .tbody-account > .tr-password td:nth-child(2) input {
    width: calc(100% - 32px);
}
#accountForm .table-account .tbody-account > .tr-preferences td:nth-child(1) {
    display: block;
    margin-bottom: 5px;
    font-weight: 600;
    color: var(--text-color);
}
#accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .select2 {
    width: calc(50% - 7px) !important;
}
#accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .select2 .select2-selection {
    border: 1px solid #e0e0e0;
    height: 42px;
}
#accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .select2 .select2-selection .select2-selection__rendered {
    padding: 6px 20px 6px 8px;
}
#accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .select2 .select2-selection .select2-selection__arrow {
    height: 40px;
}
#accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .action-button {
    background-color: var(--background-color);
    color: var(--primary-color) !important;
    border: 1px solid var(--primary-color) !important;
    background-image: none;
    border-radius: 5px;
    font-weight: 600;
    font-size: 1rem;
    transition: background-color 0.2s;
    padding: 11px 20px !important;
    margin-left: 12px;
}
#accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .action-button:hover {
    background-color: var(--primary-color);
    color: var(--background-color) !important;
    box-shadow: 0 6px 8px rgba(0, 86, 210, 0.3);
}
/* END CREATE ACCOUNT */

#ticketForm .table-row {
    display: flex;
    flex-wrap: wrap;
    width: 100%;
}
#ticketForm .table-row .tbody-row {
    display: flex;
    flex-wrap: wrap;
    width: 100%;
    flex: 0 0 auto;
}
#ticketForm .table-row .tbody-row tr {
    display: flex;
    width: 100%;
}

#ticketForm .table-row .tbody-row .tr-w50 {
    flex: 0 0 auto;
    width: calc(50% - 14px);
    padding-right: 7px;
    padding-left: 7px;
}

#ticketForm .table-row .tbody-row .tr-w100 {
    flex: 0 0 auto;
    width: calc(100% - 14px);
    padding-right: 7px;
    padding-left: 7px;
}

#ticketForm .table-row .tbody-row .tr-captcha {
    display: grid;
    width: calc(25% - 14px);
    padding-right: 7px;
    padding-left: 7px;
}

#ticketForm .table-row .tbody-row .tr-captcha .required {
    font-weight: 600;
    margin: 15px 0 10px 0;
}

#ticketForm .table-row .tbody-row tr td {
    width: 100%;
}
.create-account #accountForm .table-account .tbody-account > tr > td h3,
.create-account #content .form-header b,
.open-ticket-new #content .form-header h3,
.open-ticket-new #content .form-header b {
    font-family: 'Poppins', sans-serif;
    font-size: 1.8em;
    color: var(--text-color);
    font-weight: 600;
    margin: 20px 0 10px 0;
    display: block;
}
.create-account #content .form-header div,
.open-ticket-new #content .form-header div {
    font-style: italic;
    color: var(--secondary-details);
    margin-bottom: 20px;
}
.create-account #content label,
.open-ticket-new #content label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--text-color);
}
.create-account #content input[type="text"],
.create-account #content input[type="email"],
.create-account #content select,
.create-account #content textarea,
.open-ticket-new #content input[type="text"],
.open-ticket-new #content input[type="email"],
.open-ticket-new #content select,
.open-ticket-new #content textarea {
    width: 100%;
    padding: 12px;
    border: 1px solid var(--secondary-details);
    border-radius: 4px;
    font-size: 1em;
    box-sizing: border-box;
    margin-top: 5px;
    color: var(--text-color);
}
.create-account #content input[type="tel"],
.open-ticket-new #content input[type="tel"] {
    width: calc(100% - 114px);
    border-radius: 4px;
    font-size: 1em;
    box-sizing: border-box;
    margin-top: 5px;
    color: var(--text-color);
}
.create-account #content input[type="text"]:focus,
.create-account #content input[type="email"]:focus,
.create-account #content input[type="tel"]:focus,
.create-account #content select:focus,
.create-account #content .redactor-box,
.open-ticket-new #content input[type="text"]:focus,
.open-ticket-new #content input[type="email"]:focus,
.open-ticket-new #content input[type="tel"]:focus,
.open-ticket-new #content select:focus,
.open-ticket-new #content .redactor-box {
    border-color: var(--primary-color) !important;
    outline: none;
    box-shadow: 0 0 5px rgba(0, 86, 210, 0.3);
}
.create-account #content input[name$="-ext"],
.open-ticket-new #content input[name$="-ext"] {
    width: 80px;
}
.create-account #content input[name$="-ext"]:lang(es_ES),
.open-ticket-new #content input[name$="-ext"]:lang(es_ES) {
    width: 75px;
}
.create-account #content .redactor-box,
.open-ticket-new #content .redactor-box {
    border: 1px solid var(--secondary-details);
    border-radius: 4px;
    margin-top: 5px;
}
.create-account #content .redactor-box .redactor-styles,
.open-ticket-new #content .redactor-box .redactor-styles {
    min-height: 150px;
    padding: 12px;
}
.create-account #content .filedrop .dropzone,
.open-ticket-new #content .filedrop .dropzone {
    border: 2px dashed var(--secondary-details);
    border-radius: 8px;
    padding: 30px;
    color: var(--secondary-details);
    text-align: center;
}
.create-account #content .filedrop .dropzone .icon-upload,
.open-ticket-new #content .filedrop .dropzone .icon-upload {
    font-size: 2em;
    color: var(--secondary-details);
}
.create-account #content .filedrop .dropzone a.manual,
.open-ticket-new #content .filedrop .dropzone a.manual {
    color: var(--primary-color);
    text-decoration: underline;
}
.create-account #content .buttons,
.open-ticket-new #content .buttons {
    text-align: center;
    margin-top: 30px;
}
.create-account #content .buttons input,
.open-ticket-new #content .buttons input {
    padding: 12px 25px;
    border-radius: 5px;
    cursor: pointer;
    border: none;
    margin: 0 5px;
    font-weight: 600;
    font-size: 1rem;
    transition: background-color 0.2s;
    width: 15%;
}
.create-account #content .buttons input[type="submit"],
.open-ticket-new #content .buttons input[type="submit"] {
    background-color: var(--primary-color);
    color: var(--background-color) !important;
    border: none;
    box-shadow: 0 4px 6px rgba(0, 86, 210, 0.2);
}
.create-account #content .buttons input[type="submit"]:hover,
.open-ticket-new #content .buttons input[type="submit"]:hover {
    background-color: #0044a8;
    box-shadow: 0 6px 8px rgba(0, 86, 210, 0.3);
}
.create-account #content .buttons input[type="reset"],
.open-ticket-new #content .buttons input[type="reset"] {
    background-color: var(--secondary-details);
    color: #FFFFFF;
}
.create-account #content .buttons input[type="reset"]:hover,
.open-ticket-new #content .buttons input[type="reset"]:hover {
    background-color: #8D8D8D;
}
.create-account #content .buttons input[type="reset"]:focus,
.open-ticket-new #content .buttons input[type="reset"]:focus {
    border-color: #8D8D8D !important;
    box-shadow: 0 0 5px #8D8D8D !important;
    outline: none;
}
.create-account #content .buttons input[type="button"],
.open-ticket-new #content .buttons input[type="button"] {
    background-color: var(--background-color);
    color: #dc3545;
    border: 1px solid #dc3545 !important;
}
.create-account #content .buttons input[type="button"]:hover,
.open-ticket-new #content .buttons input[type="button"]:hover {
    background-color: #dc3545;
    color: var(--background-color);
}
.create-account #content .buttons input[type="button"]:focus,
.open-ticket-new #content .buttons input[type="button"]:focus {
    border-color: #dc3545 !important;
    box-shadow: 0 0 5px #dc3545 !important;
    outline: none;
}
.create-account #content input[type="submit"][style],
.open-ticket-new #content input[type="submit"][style] {
    color: #FFFFFF !important;
}

.nav-icon {
    display: none;
    width: 30px;
    height: 25px;
    cursor: pointer;
    position: relative;
    order: 2;
    z-index: 1001;
}

.nav-icon span {
    display: block;
    position: absolute;
    height: 3px;
    width: 100%;
    background: var(--primary-color);
    border-radius: 2px;
    opacity: 1;
    left: 0;
    transform: rotate(0deg);
    transition: .25s ease-in-out;
}

.nav-icon span:nth-child(1) { top: 0px; }
.nav-icon span:nth-child(2) { top: 11px; }
.nav-icon span:nth-child(3) { top: 22px; }

.nav-icon.open span:nth-child(1) {
    top: 11px;
    transform: rotate(45deg);
}

.nav-icon.open span:nth-child(2) {
    opacity: 0;
    left: -30px;
}

.nav-icon.open span:nth-child(3) {
    top: 11px;
    transform: rotate(-45deg);
}

.edit-ticket #content > h1 {
    margin-bottom: 0 !important;
    padding: 12px 7px 0 7px;
}
.edit-ticket #content .table-row {
    width: 100%;
}
.edit-ticket #content .table-row tbody {
    display: flex;
    flex-wrap: wrap;
    width: 100%;
}
.edit-ticket #content .table-row tbody tr {
    display: flex;
    width: 100%;
}
.edit-ticket #content .table-row tbody tr td {
    width: 100%;
}
.edit-ticket #content .table-row tbody tr td .form-header h3 {
    font-family: 'Poppins', sans-serif;
    font-size: 1.8em;
    color: var(--text-color);
    font-weight: 600;
    margin: 20px 0 10px 0;
    display: block;
}
.edit-ticket #content .table-row tbody tr td .form-header div {
    font-style: italic;
    color: var(--secondary-details);
    margin-bottom: 20px;
}
.edit-ticket #content .table-row tbody tr td label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--text-color);
}
.edit-ticket #content .table-row tbody tr td label input[type="text"] {
    width: 50%;
    border-radius: 4px;
    font-size: 1em;
    box-sizing: border-box;
    margin-top: 5px;
    color: var(--text-color);
}
.edit-ticket #content form > p {
    text-align: center;
    margin-top: 30px;
}
.edit-ticket #content form > p input {
    padding: 12px 25px;
    border-radius: 5px;
    cursor: pointer;
    border: none;
    margin: 0 5px;
    font-weight: 600;
    font-size: 1rem;
    transition: background-color 0.2s;
    width: 15%;
}
.edit-ticket #content form > p input[type="submit"] {
    background-color: var(--primary-color);
    color: var(--background-color) !important;
    border: none;
    box-shadow: 0 4px 6px rgba(0, 86, 210, 0.2);
}
.edit-ticket #content form > p input[type="submit"]:hover {
    background-color: #0044a8;
    box-shadow: 0 6px 8px rgba(0, 86, 210, 0.3);
}
.edit-ticket #content form > p input[type="reset"] {
    background-color: var(--secondary-details);
    color: #FFFFFF;
}
.edit-ticket #content form > p input[type="reset"]:hover {
    background-color: #8D8D8D;
}
.edit-ticket #content form > p input[type="reset"]:focus {
    border-color: #8D8D8D !important;
    box-shadow: 0 0 5px #8D8D8D !important;
    outline: none;
}
.edit-ticket #content form > p input[type="button"] {
    background-color: var(--background-color);
    color: #dc3545;
    border: 1px solid #dc3545 !important;
}
.edit-ticket #content form > p input[type="button"]:hover {
    background-color: #dc3545;
    color: var(--background-color);
}
.edit-ticket #content form > p input[type="button"]:focus {
    border-color: #dc3545 !important;
    box-shadow: 0 0 5px #dc3545 !important;
    outline: none;
}
.edit-ticket #content form > p input[type="submit"][style] {
    color: #FFFFFF !important;
}

.detail-ticket #content #ticketInfo {
    width: 100%;
}
.detail-ticket #content #ticketInfo h1 {
    width: auto;
}

.detail-ticket #content #ticketInfo h1 > .pull-right a {
    background-color: var(--background-color);
    color: var(--primary-color) !important;
    border: 1px solid var(--primary-color) !important;
    padding: 5px 14px;
    border-radius: 5px;
    cursor: pointer;
    font-size: .9rem;
    transition: background-color 0.2s;
    background-image: none;
}


.detail-ticket #content #ticketInfo h1 > .pull-right a:hover {
    background-color: var(--primary-color) !important;
    color: var(--background-color) !important;
}

.detail-ticket #content #ticketInfo .tr-row {
    display: flex;
    flex-wrap: wrap;
}
.detail-ticket #content #ticketInfo .tr-row .td-w50 {
    flex: 0 0 auto;
    width: calc(50% - 2px);
}
.detail-ticket #content #ticketInfo .tr-row .td-w50 .infoTable .headline {
    font-size: 1rem;
}
.detail-ticket #content #ticketInfo .tr-row .td-w50 .infoTable tbody tr {
    display: block;
    padding-bottom: 5px;
    padding-top: 5px;
    width: 100%;
    font-size: .9rem;
}
.detail-ticket #content #reply {
    background-color: var(--background-color);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 25px;
    box-shadow: 0 4px 6px rgba(0,0,0,0.05);
}

.detail-ticket #content #reply h2 {
    font-family: 'Poppins', sans-serif;
    font-size: 1.5rem;
    font-weight: 600;
    margin-bottom: 20px;
}

.detail-ticket #content #reply p em {
    font-style: italic;
    color: var(--text-secondary-color);
}

.detail-ticket #content .redactor-box {
    border: 1px solid var(--border-color) !important;
    border-radius: 5px;
    margin-top: 10px;
    box-shadow: none !important;
}

.detail-ticket #content .redactor-box:focus-within {
    border-color: var(--primary-color) !important;
    box-shadow: 0 0 5px rgba(0, 86, 210, 0.3) !important;
}

.detail-ticket #content .filedrop .dropzone {
    border: 2px dashed var(--secondary-details);
    border-radius: 8px;
    padding: 30px;
    color: var(--secondary-details);
    text-align: center;
    transition: background-color 0.2s, border-color 0.2s;
}

.detail-ticket #content .filedrop .dropzone:hover {
    background-color: #f9f9f9;
    border-color: var(--primary-color);
}

.detail-ticket #content .filedrop .dropzone .icon-upload {
    font-size: 2em;
    color: var(--secondary-details);
}

.detail-ticket #content .filedrop .dropzone a.manual {
    color: var(--primary-color);
    text-decoration: underline;
}

.detail-ticket #content #reply p[style="text-align:center"] {
    text-align: center;
    margin-top: 25px;
}

.detail-ticket #content #reply input[type="submit"],
.detail-ticket #content #reply input[type="reset"],
.detail-ticket #content #reply input[type="button"] {
    padding: 12px 25px;
    border-radius: 5px;
    cursor: pointer;
    font-weight: 600;
    font-size: 1rem;
    transition: background-color 0.2s, color 0.2s, box-shadow 0.2s;
    border: none;
    margin: 0 5px;
    width: 15%;
}

.detail-ticket #content #reply input[type="submit"] {
    background-color: var(--primary-color);
    color: var(--background-color) !important;
    box-shadow: 0 4px 6px rgba(0, 86, 210, 0.2);
}

.detail-ticket #content #reply input[type="submit"]:hover {
    background-color: #0044a8;
    box-shadow: 0 6px 8px rgba(0, 86, 210, 0.3);
}

.detail-ticket #content #reply input[type="reset"] {
    background-color: var(--secondary-details);
    color: #FFFFFF;
}

.detail-ticket #content #reply input[type="reset"]:hover {
    background-color: #8D8D8D;
}

.detail-ticket #content #reply input[type="button"] {
    background-color: var(--background-color);
    color: #dc3545;
    border: 1px solid #dc3545 !important;
}

.detail-ticket #content #reply input[type="button"]:hover {
    background-color: #dc3545;
    color: var(--background-color);
}

.detail-ticket #content .search.well {
    border-radius: 4px;
    padding: 20px;
    margin-bottom: 20px;
    margin-top: 0;
}
.detail-ticket #content .search.well input[type="submit"] {
    display: none;
}
.detail-ticket #content .search.well .pull-right {
    font-weight: bold;
}
.detail-ticket #content .search.well select {
    padding-right: 30px !important;
}
.detail-ticket #content>h1 {
    margin:10px 0;
    padding: 0;
}
.detail-ticket #content>h1>a,
.detail-ticket #content>h1>.pull-right.states a {
    color: var(--primary-color);
}
.detail-ticket #content>h1>a:hover,
.detail-ticket #content>h1>.pull-right.states a:hover {
    text-decoration: underline;
}
.detail-ticket #content>#ticketTable {
    width: 100%;
    margin-bottom: 1rem;
}
.detail-ticket #content>#ticketTable>caption {
    border-top-right-radius: 4px;
    border-top-left-radius: 4px;
    padding: 10px;
    font-size: .9rem;
}
.detail-ticket #content>#ticketTable>thead tr th,
.detail-ticket #content>#ticketTable>tbody tr td {
    padding: 5px 3px;
    font-size: .9rem;
}
#content-list-tickets {
    display: none;
}
#content-list-tickets .row-list-tickets {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    margin-top: 0;
}
#content-list-tickets .col-caption {
    font-weight: bold;
    margin-bottom: 7px;
}
#content-list-tickets .row-list-tickets .col-ticket {
    -webkit-box-flex: 0;
    -ms-flex: 0 0 auto;
    flex: 0 0 auto;
    width: 50%;
}
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket {
    background-color: var(--background-color);
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 20px;
    margin: 7px;
}
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket:hover {
    box-shadow: 0 4px 10px rgba(0,0,0,0.1);
}
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket h2 {
    font-family: 'Poppins', sans-serif;
    font-size: 1.2rem;
}
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket .detail-ticket-grid .link,
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket h2 a {
    color: var(--primary-color);
}
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket .detail-ticket-grid .link:hover,
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket h2 a:hover {
    text-decoration: underline;
}
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket .detail-ticket-grid {
    margin-top: 5px;
    margin-bottom: 5px;
    font-size: 1rem;
}
#content-list-tickets .row-list-tickets .col-ticket .card-detail-ticket .detail-ticket-grid > div {
    max-width: 100% !important;
    width: 100%;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

@media (min-width: 992px) and (max-width: 1199.98px) {
    .edit-ticket #content form > p input,
    .detail-ticket #content #reply input[type="submit"],
    .detail-ticket #content #reply input[type="reset"],
    .detail-ticket #content #reply input[type="button"],
    .create-account #content .buttons input,
    .open-ticket-new #content .buttons input {
        width: 20%;
    }
}

@media (min-width: 768px) and (max-width: 991.98px) {
    .edit-ticket #content form > p input,
    .detail-ticket #content #reply input[type="submit"],
    .detail-ticket #content #reply input[type="reset"],
    .detail-ticket #content #reply input[type="button"],
    .create-account #content .buttons input,
    .open-ticket-new #content .buttons input {
        width: 25%;
    }
}

@media (min-width: 576px) and (max-width: 767.98px) {
    .edit-ticket #content form > p input,
    .detail-ticket #content #reply input[type="submit"],
    .detail-ticket #content #reply input[type="reset"],
    .detail-ticket #content #reply input[type="button"],
    .create-account #content .buttons input,
    .open-ticket-new #content .buttons input {
        width: 30% !important;
    }
}

@media (min-width: 799px) and (max-width: 1003.98px) {
    .sidebar .front-page-button p a {
        padding: 12px 7px;
    }
}

@media (min-width: 826px) and (max-width: 884.98px) {
    .top-nav {
        gap: 10px;
    }
    .top-nav a {
        font-size: 0.9rem;
    }
}

@media (min-width: 768px) and (max-width: 825.98px) {
    .top-nav {
        gap: 7px;
    }
    .top-nav a {
        font-size: 0.8rem;
    }
}

@media (max-width: 1003.98px) {
    #content {
        margin: 0 !important;
    }
}

@media (max-width: 991.98px) {
    #content .row .span8 {
        width: calc(60% - 14px);
    }
    #content .row .span4 {
        width: calc(40% - 14px);
    }
    #content-list-tickets {
        display: initial;
    }
    .detail-ticket #content>#ticketTable {
        display: none;
    }
}

@media (max-width: 767.98px) {
    .warning_bar,
    .notice_bar,
    .error_bar {
        height: auto;
    }
    .nav-icon {
        display: block;
    }
    .header-content {
        flex-direction: row;
        justify-content: space-between;
        padding: 10px 5%;
    }
    .top-nav {
        display: none;
        flex-direction: column;
        position: absolute;
        top: 100%;
        left: 0;
        width: 100%;
        background-color: var(--background-color);
        box-shadow: 0 8px 16px rgba(0,0,0,0.1);
        z-index: 1000;
        gap: 0;
    }
    .top-nav.active {
        display: flex;
    }
    .top-nav a {
        padding: 15px 25px;
        border-bottom: 1px solid #eee;
    }
    .top-nav a:last-child {
        border-bottom: none;
    }
    .header-new {
        padding: 0 !important;
    }
    .main-container {
        padding: 0 5%;
    }
    .featured-category, .sidebar, .main-content, #content .row .span8, #content .row .span4 {
        width: calc(100% - 14px);
    }
    #content .row .span4 .sidebar .content {
        margin-top: 0;
        margin-bottom: 20px;
    }
    #kb {
        padding: 0 !important;
    }
    .create-account #content table,
    .open-ticket-new #content table {
        display: block;
    }
    .create-account #content table tr,
    .create-account #content table td,
    .open-ticket-new #content table tr,
    .open-ticket-new #content table td {
        display: block;
        width: 100%;
    }
    .create-account #content input[name$="-ext"],
    .open-ticket-new #content input[name$="-ext"] {
        width: 100px !important;
        margin-top: 10px;
    }
    .edit-ticket #content form > p input,
    .detail-ticket #content #reply input[type="submit"],
    .detail-ticket #content #reply input[type="reset"],
    .detail-ticket #content #reply input[type="button"],
    .create-account #content .buttons input,
    .open-ticket-new #content .buttons input {
        margin: 10px 0;
    }
    #accountForm .table-account .tbody-account > .tr-w50,
    #ticketForm .table-row .tbody-row .tr-w50 {
        width: calc(100% - 14px) !important;
    }
    .create-account #content input[type="tel"],
    .open-ticket-new #content input[type="tel"] {
        width: calc(100% - 134px) !important;
    }
    .create-account #content input[type="tel"]:lang(es_ES),
    .open-ticket-new #content input[type="tel"]:lang(es_ES) {
        width: 100% !important;
    }

    .check-ticket-status #content #clientLogin > div > .login-box {
        padding-left: 0;
        padding-right: 0;
        width: 100%;
        border-right: none;
        border-bottom: 1px solid #e0e0e0;
    }
    .check-ticket-status #content #clientLogin > div > div:nth-child(2),
    .check-ticket-status #content #clientLogin > div > .instructions {
        width: 100%;
        padding: 0;
        margin-top: 1.5rem;
    }
    .edit-ticket #content .table-row tbody tr td label input[type="text"],
    #accountForm .table-account .tbody-account > .tr-password,
    .detail-ticket #content #ticketInfo .tr-row .td-w50 {
        width: 100%;
    }
    .detail-ticket #content #ticketInfo .tr-row .td-w50:nth-child(2) .infoTable .headline {
        padding-top: 10px;
    }
    #content-list-tickets .row-list-tickets .col-ticket {
        width: 100%;
    }
    .detail-ticket #content .search.well input[type="text"] {
        width: calc(100% - 30px);
        max-width: calc(100% - 30px);
    }
    .detail-ticket #content .search.well .pull-right {
        float: none;
        margin-top: 20px;
    }
    .detail-ticket #content .search.well .pull-right > select {
        width: calc(100% - 81px);
    }
    #accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .select2 {
        width: calc(100% - 161px) !important;
    }
}

@media (max-width: 575.98px) {
    .alert {
        padding: 10px;
        font-size: 0.9rem;
    }
    .sidebar .front-page-button p {
        width: 100%;
    }
    .sidebar .front-page-button p:first-child {
        padding: 0 !important;
        margin-bottom: 20px;
    }
    .sidebar .front-page-button p:last-child {
        padding: 0 !important;
    }
    #kb > li > i {
        width: 25px;
        height: 25px;
        background-size: contain;
    }
    #kb > li > div {
        margin-left: 32px !important;
    }
    .edit-ticket #content form > p input,
    .detail-ticket #content #reply input[type="submit"],
    .detail-ticket #content #reply input[type="reset"],
    .detail-ticket #content #reply input[type="button"],
    .create-account #content .buttons input,
    .open-ticket-new #content .buttons input {
        width: 100%;
    }
    .create-account #content input[name$="-ext"],
    .open-ticket-new #content input[name$="-ext"] {
        width: 150px !important;
        margin-top: 10px;
    }
    .check-ticket-status #content #clientLogin > div > .login-box > p input[type="submit"],
    .create-account #content input[type="tel"],
    .open-ticket-new #content input[type="tel"] {
        width: 100% !important;
    }
    #ticketForm .table-row .tbody-row .tr-w50, #ticketForm .table-row .tbody-row .tr-w100 {
        width: 100% !important;
        padding-left: 0;
        padding-right: 0;
    }
    .create-account #content h1.ticket-form-title,
    .open-ticket-new #content h1.ticket-form-title,
    .check-ticket-status #content h1.ticket-form-title {
        font-size: 1.5rem !important;
    }
    .detail-ticket #content #reply {
        padding: 25px 0;
        background: transparent;
        box-shadow: none;
    }
    .detail-ticket #content #ticketInfo h1 > .pull-right {
        display: block;
        float: initial;
        margin-top: 10px;
    }
    .detail-ticket #content #ticketInfo h1 > .pull-right a {
        width: 50%;
        margin: 0;
        padding: 10px 0;
        text-align: center;
        font-size: 1rem;
    }
    .detail-ticket #content #ticketInfo h1 > .pull-right a:nth-child(1) {
        margin-right: 3px;
        width: calc(50% - 8px);
    }
    .detail-ticket #content #ticketInfo h1 > .pull-right a:nth-child(2) {
        margin-left: 3px;
        width: calc(50% - 8px);
    }
    #accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .select2 {
        width: 100% !important;
        margin-bottom: 10px;
    }
    #accountForm .table-account .tbody-account > .tr-preferences td:nth-child(2) > .action-button {
        width: 100%;
        margin: 0;
    }
}